At ManWearPro, we combine industrial-strength performance with customer service that’s as reliable as our reinforced seams. Below you’ll find everything you need to know about shipping your workwear and our straightforward returns process.

Shipping Information

Order Processing

We pride ourselves on quick turnaround:

  • Processing time: 1-2 business days
  • Dispatch days: Monday-Friday (excluding UK bank holidays)

Shipping Options

Standard Shipping – £12.95
Delivered via DHL or FedEx within 10-15 business days after dispatch

Free Shipping
Available on orders over £50, delivered via EMS within 15-25 business days after dispatch

Note: We ship worldwide except to certain Asian countries and remote locations. Delivery times may vary during peak periods.

Returns & Exchanges

We stand behind our performance workwear with the same durability we build into every stitch. If our products don’t meet your expectations, we’ll make it right.

Our Returns Promise

  • 15-day return policy from date of delivery
  • Items must be unworn, unwashed with original packaging and tags attached
  • Products must be in resalable condition (free from stains, odors, or damage)

Non-Returnable Items: For hygiene reasons, we cannot accept returns on underwear, socks, or customized items unless they arrive defective.

How to Return an Item

  1. Initiate your return request within 15 days by emailing [email protected] with your order number and reason for return
  2. Our Bristol-based team will approve your request and provide return instructions (typically within 24 hours)
  3. Package items securely in original packaging if possible
  4. Ship your return to our UK warehouse using a tracked service (keep proof of postage)
  5. We’ll process your refund or exchange within 3 business days of receiving your return

Return Shipping Address

ManWearPro Returns
85 St Stephen’s St
Bristol, BS1S 8YN
United Kingdom

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect
  • For exchanges, we’ll cover the cost of shipping your replacement item

Refund Timeline & Methods

Refunds are processed within 3 business days of receiving your return:

  • Credit/debit cards (Visa, MasterCard, JCB): 5-10 business days to appear on your statement
  • PayPal: 3-5 business days

Exchange Process

Need a different size or color of our Work Shorts, Work Tops & T-Shirts?

  1. Follow the standard return process
  2. Specify “Exchange” in your request
  3. We’ll ship your replacement as soon as we receive your original item

Damaged or Defective Items

If your ManWearPro gear arrives damaged or defective:

  • Contact us immediately at [email protected] with photos of the issue
  • We’ll arrange a free return and expedite your replacement or refund

Return Request Template

Subject: Return Request – Order #[Your Order Number]

Dear ManWearPro Team,

I would like to request a return/exchange for my recent order (#[Your Order Number]).

Item(s) to return:
– [Product Name]
– [Size/Color]
– [Quantity]

Reason for return: [Please specify – e.g., incorrect size, changed mind, defective item]

I understand that:
– Items must be returned within 15 days of delivery
– Products must be unworn, unwashed, and in original packaging
– I am responsible for return shipping costs unless the item is faulty

Please provide return instructions at your earliest convenience.

Best regards,
[Your Full Name]
[Your Contact Information]

For any questions about our shipping or returns policy, contact our responsive customer service team at [email protected].

Note: During peak periods, processing may take slightly longer. We appreciate your patience as we maintain the same attention to detail in our service as we do in crafting our performance workwear.